Delivering on promises is important and Insight Direct has done exactly that for Buffaloe Lanes. Insight made a proposal to replace our phone/TV and Internet with Time Warner Business Class. We worked with Insight to customize a plan that promised to save us thousands per year. We were skeptics, but gave Insight the business after thoroughly exploring our options. We were pleased to discover that the savings and the product were exactly as promised. When had a service problem where local customers couldn't get through to us, Insight crafted a solution almost as soon as we brought it to their attention. I'd recommend this company as a company who delivers.